I would like to know how often does the backup take place or how often should I back up. Will it remind me to back up or is it automatic?
Dupplica Backup is fully automatic by default. It is easy to scheduled the backup to run once an hour or once a day or even during the night.
Which files shouldn’t be backed up?
We recommend that system files and/or installation programs not be backed up. Those files are meant to work specifically with their original installation and will not work on other various devices. Learn more...
Is there a file size limit when uploading?
There is no file size limit! Anything goes.
How to remove files from Backup?
1-Click on the Dupplica icon. 2- Select Manage Backups. 3- Navigate to the file/folder you wish to stop backing up, and deselect the item. 4- Click OK. Once the item(s) has been deselected, they will be marked for deletion and permanently removed from the servers after 30 days.
Can I backup external USB hard drives?
Absolutely! Dupplica will backup any external USB hard drive as long as
the hard drive is connected to your computer while running Dupplica and
that they match your device format. Windows format for PC and Mac for Mac. Learn more...
Will my first backup take longer to complete?
The initial backup will take longer. Thereafter all backups will run much faster. Other factors that may affect the backup time include the amount of data selected for backup, your device processing speed, and the internet speed (You may manually limit your upload or download speed under the bandwidth tab in your backup software).
It is unclear to me how to set it up
1) Go to https://www.dupplica.com 2) Click on "30 day free trial" button. This will lead you to our registration page.
3) Enter your details (Subdomain can be for example yournameandfamilyname)
4) Click continue.
5) Use the following links to Download Dupplica for Mac OSX, or Windows. During setup, when prompted for a user name, use the same email address you used to create your backup account, and the password you have just used to create your backup account.
Will my data be safe?
Your data is safe! Dupplica utilizes a state of the art complex
encryptions to protect your data. Our website, in parallel to our backup transfers, both employ the highest TLS 1.2 encryption. Although being a cloud service, we backup our servers as a secondary backup of your data. Your data will never be shared with anyone. You and only you alone have the power to access your data. Learn more...
I am not clear on who your audience is. Is this service available internationally? Might the backups be slower if I’m located in another country?
Our online backup's are served globally for home and business users. Our data centers are located in the EU for many reasons, some of them are: 1) Data centers based in the US might be forced to hand over their stored information to the authorities. Being in line with the EU rigorous privacy standards that regulate international data transfers make the process much longer. 2) EU geolocation as an international backbone hub.
Which payment methods do you offer?
We care about security so we strictly use Paypal. Although PayPal and Google Wallet would be the industry most secure, we prefer Paypal until further notice. Pay here
FTP or WebDAV details for the Sync Folder subscribers:
Our FTP/WebDAV service is a fully compliant (including support for file upload and download resume functionality). You can use any FTP client software to connect to your Sync Folder. The FTP server details are: ftp.dupplica.com, Port 21 | Username: the e-mail address registered on your account | Password: the password you chose during signup. For more information...
Where can I download the software?
Upon registration, we send you a welcome mail containing download links. Use the following links to Download Dupplica for Mac OSX, or Windows. For the mobile apps: Open Access for iPhone and the iPad, or download Open Access for Android.