I would like to know how often does the backup take place or how often should I back up. Will it remind me to back up or is it automatic?
Dupplica Backup is fully automatic by default. It is easy to scheduled the backup to run once an hour or once a day or even during the night.
Which files shouldn’t be backed up?
We recommend that system files and/or installation programs not be backed up. Those files are meant to work specifically with their original installation and will not work on other various devices. Learn more...
Is there a file size limit when uploading?
There is no file size limit! Anything goes.
Can I backup external USB hard drives?
Absolutely! Dupplica will backup any external USB hard drive as long as
the hard drive is connected to your computer while running Dupplica and
that they match your device format. Windows format for PC and Mac for Mac. Learn more...
Will my first backup take longer to complete?
The initial backup will take longer. Thereafter all backups will run much faster. Other factors that may affect the backup time include the amount of data selected for backup, your device processing speed, and the internet speed (You may manually limit your upload or download speed under the bandwidth tab in your backup software).
Will my data be safe?
Your data is safe! Dupplica utilizes a state of the art complex
encryptions to protect your data. Our website employs the highest TLS 1.2 encryption while your backup transfers use military grade AES 256 encryption. We back up our servers which also serve as a secondary backup of your data. Your data will never be shared with anyone. You and only you alone have the power to access your data. Learn more...
I am not clear on who your audience is. Is this service available internationally? Might the backups be slower if I’m located in another country?
Our online backup's are served globally for home and business users. Our data centers are located in the EU for many reasons, some of them are: 1) Data centers based in the US might be forced to hand over their stored information to the authorities. Being in line with the EU rigorous privacy standards that regulate international data transfers make the process much longer. 2) EU geolocation as an international backbone hub.
Which payment methods do you offer?
We accept payments via credit card and PayPal. We use 2checkout.com as a payment gateway, which offers Paypal as an alternative during the payment process. Pay here
Where do I get the iPhone and Android Apps?
Upon registration, we send you a welcome mail containing download links. You can access your files on your phone or tablet at any time through our applications. Click on your device to get the app now: iPhone, iPad, Android, or Windows mobile.